Frequently Asked Questions

more helpful resources

If you don’t see the customer’s vehicle listed on, please email us and we’ll get back to you regarding its availability. Sometimes, the mats you're looking for may be just a few days—or a few months—away from being available. You can also call our sales support line at (416-858-1486).

TPE, or thermoplastic elastomer, is an ideal material for car floor liners due to its strength, flexibility, and durability. It offers improved resistance to extreme temperatures, easier installation, and is environmentally friendly. TPE provides superior protection for your vehicle's interior compared to traditional rubber floor liners.

We provide free shipping to your client for free. We can also ship to your business. Orders typically ship within 2–4 business days. You will receive a tracking number via email once your order is dispatched. We ship with major carriers such as Canada Post, UPS, and FedEx, depending on the destination and parcel size.

Pick up is also available as all stocks are avaialb at our markham warehouse. Please reach out to us before your visit.

Our products are manufactured by us in China. However, all products are designed and quality-checked here in Canada, adhering to strict fitment and material standards to ensure the best performance for North American customers.

Due to the custom-fit nature of our mats, installation is extremely easy. Installation instructions for both the F100 and R100 products can be found [here]. Please feel free to share this link with your clients if they need assistance.

Regular cleaning and maintenance can prolong the life of your car mats and keep them looking their best.

Share the instruction below with your clients:

  1. Remove the car mats from your vehicle and shake off any loose dirt or debris.
  2. Use a hose or pressure washer to rinse off any remaining dirt or stains.
  3. For stubborn stains, use a mild detergent or all-purpose cleaner and apply it to the affected area.
  4. Scrub the stained area gently with a soft-bristled brush or cloth.
  5. Rinse the floor liners thoroughly with water to remove any cleaning solution or residue.
  6. Wipe off any excess water with a clean towel or allow the liners to air dry completely before re-installing them in your vehicle.
  7. Avoid using harsh chemicals or abrasive tools that can damage the liners.
  8. Repeat this cleaning process as needed to keep your floor liners in good condition. Contact us if you require any assistance.

Still Have A Question?

Your satisfaction is important to us. Please don't hesitate to contact us with any questions or concerns you may have. We are here to provide support and assistance, and we will do our best to help resolve any issues you may be experiencing.