Frequently Asked Questions


Shipping is free of charge for all Canadian orders. Shipping to the United State will be a flat rate of $25.00 CAD. For more information check here.

Our return policy is simple: If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund. The item must be in brand new condition in order to qualify for the refund. For more information check here.

TPE rubber, also known as thermoplastic elastomer, is a synthetic rubber material that is highly flexible and resistant to wear and tear. TPE rubber is a great choice for floor and cargo liners because it provides a strong surface that is able to withstand heavy use and wear and tear.

Order confirmation emails will be sent to you within one business day of placing your order. If you are a Findway Member, you can login to your account to view your order history. If you checked out as a guest, you can find your order details in the confirmation email that was sent to you.

As a valued customer, we take your privacy seriously. Our Privacy Policy explains what personal information we collect, how we use it, and how we may share it. It also outlines your choices regarding your personal information. Here is a summary of what the policy covers:

  • The types of information we collect
  • How we use the information we collect
  • How we may share the information we collect
  • Your choices and rights regarding your personal information

If your car floor liners aren't fitting correctly, follow these steps:

  1. Check Vehicle Model and Year: Ensure that the liners are intended for your specific vehicle model and manufacturing year.
  2. Installation Guidance: If the liners are the correct model but don’t seem to fit, it might be an installation issue. We can provide step-by-step guidance to help you install them correctly.
  3. Exchange or Refund: If we have the correct model for your vehicle, we can arrange an exchange. If we don’t have a suitable product for your vehicle or the issue remains unresolved, we offer a refund.

For further assistance, please provide the model and year of your vehicle, any modifications to the interior, and photos of the fit issue.

Still Have A Question?

Your satisfaction is important to us. Please don't hesitate to contact us with any questions or concerns you may have. We are here to provide support and assistance, and we will do our best to help resolve any issues you may be experiencing.